Thanks to a very active Ceph community, there are a number of different ways that you can get answers to your Ceph-related questions. The Ceph project already has some great documentation, a growing wiki, and a few other resources which you can find links to below.
However, if you still have questions you can explore either our ‘community help’ or ‘professional support’ options.
While the mailing lists and IRC channel are active around the clock, it’s nice to know when you will have the best chance of getting help. To that end, several members of our community have volunteered for “office hours”, time set aside to help others.
This assistance is intended to help new users learn Ceph. Be aware: this comes with no guarantees and is not a substitute for professional support.
Several organizations have been working hard to offer their Ceph expertise to customers running production and pre-product environments. This support typically comes in the form of 24/7 technical support with SLA assurances and total peace-of-mind.
Support may vary slightly depending on how you acquire it, but this is a great way to ensure your Ceph cluster is running at peak performance!
Ceph has robust online docs that cover installation, configuration, tuning, and operation. Contributions can be made by submitting patches or sending a Github pull-request.
The Ceph wiki has recently been relaunched and now offers fully-editable sections for guides, FAQ, developer resources, future planning, and community interaction.
Inktank offers a wide range of resources for those learning Ceph, including whitepapers, videos, case studies, presentations, and other Ceph-related information.